Have an activation code?

Follow the steps below to set up your account and activate your service plan.
Green and grey Otis location icon for smart video security made simple

1. Create an account on the website

Create an account on our website using the button below.
Envelope icon noting the verification code for the Otis, the smartmart video security system made simple

2. Redeem your activation code

Sign in to your account on our website and enter the activation code you received from your dealer. This step cannot be done in the app.

3. Download the Otis Home app

Sign in to your existing account.
Smart device icon to show connection to the Otis smart and affordable video-based security

4. Install and pair your camera

Follow the instructions in the app. That’s it, you’re all set up.

Other questions regarding the activation of a service plan?

Please contact your dealer for any other questions regarding the activation of a plan you purchased from them, or if you lost your activation code.
Don’t have an activation code yet? Connect with an Otis dealer to purchase a plan and receive an activation code.